Menu Close

How do I listen to or download my call recordings?

Call recording is available only for calls where call recording was enabled in your configuration.

To listen to or download call recordings:

  1. Log into Manage Account
  2. From the left menu, select “Logs & History” followed by “Voice History”
  3. Calls with recordings available will have the “Show More” icon: . Click this icon to display Play, Download, and Mute options:

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: